Supply Operations Manager

Karachi, Sindh, Pakistan · Operations

Description

We are looking for a Supply Manager to ensure quality and efficiency of our captain

base.

As the Supply Operations Manager in Karachi, you should be able to track and analyze

the performance of captains, manage their training and ensure all sales side operations

are in line with our brand identity. The ideal candidate for this role has a strong

background in supply operations, great communication and team leadership skills.

Responsibilities :-

Managing the supply operations side, captain trainings, funnel and lead

management.

● Managing the quality of existing captain base

● Define internal quality control standards and design logic to monitor and take

interventions.

● Revamp the training curriculum to make it more effective and complete (videos,

conduct practical sessions, hands on support etc)

● Build a compliance framework for our captains

● Managing driver sentiment (define ways to manage and improve driver

sentiment, ways to execute two-way feedback from captains)

Requirements

You should have a minimum work experience of 3 years or more in a sales or

operations background

● Absolute follow up skills, strong positive attitude, excellent communication and

presentation skills

● You should have strong analytical skills as well as ability to understand contract

terms and conditions

● We are looking for someone who gets the job done, manages timelines well, has

amazing project management skills and is a problem solver

Benefits

Full-time salary negotiable based on experience and equity compensation plan

● Great opportunity to be part of a start-up with a lot of responsibility and

independence early on and where you will have an impact on the entire business

● A strong social and collaborative culture, where your input is not just respected,

its expected

● Travelling like a diplomat: employees are showered with Swvl credits

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